Company Overview:

Walker-Miller Energy Services is a 24-year-old Detroit-based, core-values driven company committed to changing lives through energy efficiency. We create and manage customized energy waste reduction programs that help electric and gas utilities meet mandated energy savings goals.

Our experience driven philosophy of energy efficiency as economic development helps families and businesses save energy and save money. Through innovative, inclusive initiatives, we help build communities by creating local jobs, producing equitable energy savings for all rate payers, and spurring the growth of diverse local businesses.

Our operating philosophy is reflected in our core values. We refer to them as BEHIVE:

B - Boldly Go

E – Embrace Equity

H - Humble Confidence

I - Inclusive Stewardship

V - Value Reputation

E - Extraordinary Experience

Position Overview:

As a Quality Control/Quality Assurance (QC/QA) Specialist in Beneficial Electrification Residential EV Infrastructure, you will play a crucial role in ensuring the quality and reliability of residential electric vehicle (EV) charging systems and associated infrastructure. Your responsibilities will encompass rigorous testing, thorough inspection, and continuous process improvement to uphold elevated standards of safety, efficiency, and customer satisfaction.

Job Description:

The role as a Quality Control/Quality Assurance (QC/QA) Specialist in Beneficial Electrification Residential EV Infrastructure at Walker-Miller Energy Services, you will lead the charge in maintaining the highest standards of quality and reliability for residential electric vehicle (EV) charging systems. Your expertise will be pivotal in crafting and executing robust QA strategies and plans, ensuring that EV infrastructure installations meet and exceed industry benchmarks. From conducting meticulous inspections and tests to driving continuous process improvements, you'll be at the forefront of guaranteeing compliance with technical specifications, safety standards, and environmental regulations. Your role extends beyond the technical, encompassing the documentation of inspections and tests, comprehensive reporting to management and stakeholders, and active collaboration with diverse stakeholders such as installation teams, engineers, contractors, and suppliers. As a key player in issue resolution, you'll investigate quality failures or customer complaints, implementing corrective actions to prevent reoccurrence. With a keen eye on compliance, you'll stay abreast of evolving industry standards, conduct audits, and actively contribute to the refinement of quality assurance policies and procedures. This position calls for a detail-oriented, analytical professional with excellent communication skills and a commitment to advancing the quality and sustainability of EV infrastructure.

Essential Duties and Responsibilities:

This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.

• Quality Assurance Planning
• Inspection and Testing
• Process Improvement
• Documentation and Reporting
• Compliance and Standards
• Stakeholder Collaboration
• Issue Resolution
• Audits and Reviews
• Risk Assessment
• Quality Management
• Training and Development
• Data Analysis
• Continuous Improvement Initiatives
• Customer Satisfaction Management
• Regulatory Compliance
• Environmental Sustainability

Basic Qualifications:

• Bachelor's degree in engineering, Quality Assurance, or a related field.
• A minimum of 3-5 years of relevant experience in a quality control/quality assurance role.
• Preferably, 2-3 years of specific experience in the Beneficial Electrification Residential EV Infrastructure sector or a closely related industry.
• Proven experience in quality control/quality assurance, with a strong preference for experience in EV infrastructure, electrical systems, or a related field.
• In-depth knowledge of Electric Vehicle technology and infrastructure.
• Excellent analytical, problem-solving, and decision-making skills.
• Detail-oriented with strong organizational abilities.
• Proficient in using QA software and tools.
• Excellent communication and interpersonal skills.
• Familiarity with relevant quality standards and regulations in the EV infrastructure domain.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent organizational abilities and attention to detail.
• Effective communication and interpersonal skills.

Licenses & Certifications

• Valid driver's license with acceptable driving record

Travel Requirements

• Over 50% required.

Physical Demands and Work Environment

• Required to sit and stand for extended periods of time.
• Ability to lift up to 30 pounds.
• Noise level is typically moderate.

Desired Characteristics:

• Passion for Sustainable Energy
• Innovative Thinking
• Adaptability
• Cultural Sensitivity
• Strategic Vision
• Collaborative Team Player
• Community-Centric Approach
• Tech-Savvy
• Excellent Communication Skills.
• Adaptability and Problem-Solving Skills.
• Educational Outreach and Networking Abilities.
• Project Management and Data Analysis.

Note: Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position.

The above information describes the general duties and requirements necessary to perform the principal functions of the position. This shall not be construed as a detailed description of all the duties and requirements that may be necessary in this position.

Walker-Miller Energy Services is an Equal Opportunity Employer.

At Walker-Miller Energy Services, we Embrace Equity by encouraging qualified candidates from all backgrounds and identities to apply for open positions! We have several optional questions about candidates' demographics, but they do not impact hiring decisions. In fact, all candidate demographic data is anonymized for compliance purposes and to reduce unconscious bias in the hiring process, so none of the information collected here will be attached to your individual application. We ask for this information because Walker-Miller is committed to inclusive recruitment practices, so we hold ourselves to a high standard in developing a candidate pool that is diverse in background, experience, and perspective.

Walker-Miller Energy Services participates in E-Verify. Which confirms employment authorization of all newly hired employees and most existing employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. For new hires, the E-Verify process is completed in conjunction with the Form I-9 Employment Eligibility Verification on or before the first day of work. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to www.uscis.gov and click on 'E-Verify' located near the bottom of the page.

E-Verify Notice

E-Verify Notice (Spanish)

Right to Work Notice

Right to Work Notice (Spanish)